Shipping policy

At Zayvo, we're committed to delivering your orders quickly, safely, and reliably across Kuwait.

Processing Time

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Standard Delivery: 1–3 business days within Kuwait.
Delivery times may vary depending on your location and unforeseen circumstances.

Shipping Charges

Shipping fees (if applicable) will be displayed during checkout before you complete your purchase.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for customers across Kuwait. Please have the exact payment amount ready when your order arrives.

Order Tracking

Once your order has been shipped, you may receive tracking information (if available) via email or SMS.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to weather conditions, public holidays, or courier-related issues. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate before placing your order. Zayvo is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Lost Orders

If your order arrives damaged or if you believe it has been lost during delivery, please contact us within 48 hours of receiving (or expected receiving) your order. We will work with the courier to resolve the issue as quickly as possible.